Terms & conditions

National Road Transport Association Limited (NatRoad)

Street address:
Level 3/73 Northbourne Avenue, Canberra ACT 2601

Postal address:
GPO Box 1980, Canberra, ACT, 2601

P: (02) 6295 3000
F: (02) 6295 3500
E: [email protected]
ABN: 83 066 531 913

Goods & Services

This site allows users to apply for membership of NatRoad.

Membership applications and payments made will be processed by NatRoad staff.


Refunds will be made when NatRoad cannot process your order due to circumstances beyond the applicant’s control. Refunds will be made by cheque, payable to the applicant and posted to the applicant’s postal address recorded on the order.

Consumer Data Policy

This site retains information about the member and other electronic payment information if details are received over the phone. Credit card and other electronic payment information transmission is entirely provided by the company’s bank and the online merchant banking facility.

The IP (Internet protocol) address of your computer is recorded when you make a credit card payment.

This site requires the use of cookies on your computer workstation. These cookies contain a session identifier used internally by the site to enable continuity between page refreshes.

Security Policy

All credit card payment transactions are conducted using at least 128-bit SSL encryption.

Terms of Membership

The Terms of Membership of NatRoad are governed by its Constitution, as amended from time to time.

NatRoad’s Terms and Conditions of Membership, our Privacy Policy and Disclaimer are available on our website, and are also available by calling the NatRoad Team on 1800 272 144. You should familiarise yourself with this information before applying for membership. Membership is for a 12 month period and will be renewable on the anniversary of the date you join NatRoad. Membership is non-refundable.

See NatRoad Privacy Policy.

See NatRoad Disclaimer.