National Road Transport Association Limited (NatRoad) Terms and Conditions
Terms of Membership
The Terms of Membership of NatRoad are governed by its Constitution.
Only Employer Entities are eligible for Membership of NatRoad. Any Member who ceases to be an Employer Entity at any time during their membership will no longer be eligible to hold membership with NatRoad.
NatRoad’s Privacy Policy and Disclaimer are available on our website and are also available by calling the NatRoad Team on 1800 272 144.
You should familiarise yourself with this information before applying for membership.
Membership is for a 12-month period and will be renewable on the anniversary of the date you join NatRoad. Membership is non-refundable.
Goods & Services
This site allows users to apply for membership of NatRoad.
Membership applications and payments made will be processed by NatRoad staff.
Refunds
Refunds will be made when NatRoad cannot process your order due to circumstances beyond the applicant’s control. Refunds will be made by EFT and payable to the applicant.
Consumer Data Policy
This site retains information about the Member and other electronic payment information if details are received over the phone. Credit card and other electronic payment information transmission is entirely provided by the company’s bank and the online merchant banking facility.
The IP (Internet protocol) address of your computer is recorded when you make a credit card payment.
This site requires the use of cookies. These cookies contain a session identifier used internally by the site to enable continuity between page refreshes.
Security Policy
All credit card payment transactions are conducted using at least 128-bit SSL encryption.
Commercial Partnerships
NatRoad is a member organisation that conducts a rewards program aimed at providing its Members with specially selected offers, services and benefits from third party suppliers who are commercial partners (Partners).
We will, from time to time, promote, advertise, and encourage that our members use our Partners, our Partners’ goods and services, and any benefits or discounts offered by our Partners to our members (Partner Offers). We may conduct our promotions through various mediums, including on our website, on our app, through electronic and other correspondence to our members, e-newsletters, and through other mediums of communication.
In return for our members using or purchasing our Partners’ goods and services and accessing Partner Offers, we may receive a commission, monetary payment, reward, or other form of Benefit from the relevant Partner (Commission).
By becoming a NatRoad member and/or accessing a Partner Offer, and accepting these terms and conditions, you acknowledge that you are aware of, and agree and consent to, these arrangements and our receipt of Commissions.
If you have any questions or would like further details about the Commissions or NatRoad’s arrangements with its Partners, please contact the NatRoad Team on 1800 272 144 or email [email protected].
NatRoad’s Partnership with Ampol
Ampol participates in our rewards program. Pursuant to our agreement with Ampol, Ampol may offer to our members a discount on its fuel at certain locations and/or other offers or benefits from time to time (Benefit), subject to our members holding and using an AmpolCard (in addition to meeting other eligibility criteria that may apply).
As part of our partnership with Ampol, we will promote Ampol and Ampol’s goods and services to our members, including promoting, advertising and otherwise encouraging our members to use the Benefits that Ampol may offer from time to time. We may conduct our promotions through various mediums, including on our website, on our app, electronic and other correspondence to our members, e-newsletters, and through other mediums of communication.
When a NatRoad member purchases Ampol fuel using the Benefit and their AmpolCard in order to receive a discount on fuel, NatRoad receives a Commission (in the form of a monetary payment) on the fuel volume purchased from Ampol by the member. We may also receive other Commissions from Ampol in return for our members using any other Benefits offered by Ampol to our members from time to time.
By agreeing to be a NatRoad member and/or accessing a Benefit, and accepting these terms and conditions, you acknowledge and agree that you are aware of, and agree and consent to, our arrangement with Ampol and receipt of the Commission(s) in connection with your use of the Benefit(s).
If you have any questions or would like further details about the Commissions or NatRoad’s partnership with Ampol, please contact the NatRoad Team on 1800 272 144 or email [email protected].
Street address: Level 3/73 Northbourne Avenue, Canberra ACT 2601
Postal address: GPO Box 1980, Canberra, ACT, 2601
P: (02) 6295 3000
F: (02) 6295 3500
E: [email protected]
ABN: 83 066 531 913